otherJan 13
Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI
Salesforce has launched a rebuilt Slackbot AI agent that transforms from a notification tool into a fully powered AI agent. The new Slackbot can search enterprise data, draft documents, and take actions on behalf of employees. It is available to Business+ and Enterprise+ customers. You can now use Slackbot to automate tasks and access information across Salesforce and external systems.
Key takeaways
- Slackbot now a fully powered AI agent, not just notifications.
- Available to Business+ and Enterprise+ customers.
- Can search, draft, and take actions on employee behalf.